FAQs

What should I do if I can’t access my old courses from before November 4, 2024?

Answer: If you’re unable to access your previous courses on the old LMS, follow these steps to resolve the issue:

1. Verify the URL:

   • Ensure you are visiting https://nartraining.docebosaas.com/learn.
     
     

2. Check Your Credentials:

   • Use the email and password you originally registered with. If you’ve forgotten your password, use the “Forgot Password” link to reset it.
     
     

3. Contact Support:

   • If you’re still unable to log in, contact Student Support for assistance. Provide your name, email, and course details to help resolve the issue quickly.

This ensures you’ll regain access to your pre-November 2024 courses.