Question:

What should I do if my EMT, AEMT, or Paramedic Online Modules are not working?

(Last edited: Tuesday, October 22, 2024, 11:41 AM)
Answer:

Answer: If your EMT, AEMT, or Paramedic Online Modules are not working, follow these steps for a smooth experience:

  1. Use Chrome as your browser: The Jones and Bartlett modules work best in Google Chrome. Ensure you are using the latest version.

  2. Accept cookies: Make sure to accept cookies for the website, which are necessary for proper functionality.

  3. Enable pop-ups: Click the settings icon in the left corner of the search bar, then enable “Pop-ups and Redirects” to allow the modules to open without issues.

  4. Check your internet connection: These modules cannot be completed offline in the NAR Training App due to active plugin requirements, so ensure you have a stable internet connection.

Following these steps will help resolve common issues with accessing your EMT, AEMT, or Paramedic online training modules.

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