Need to send us a message? Please fill out the form below.
Instructions for Submitting a Support Ticket
When contacting Customer Support, please provide as much detail as possible to help us assist you quickly and efficiently. Include the following information in your support ticket:
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Course Information:
- Include the name of the course, module, or activity you are working on.
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Page Details:
- If possible, share the URL of the specific page where you are experiencing the issue.
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Describe the Issue:
- Clearly explain the problem, error, or concern you are facing.
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Steps You’ve Taken:
- Let us know what steps you’ve already tried to resolve the issue.
Including this information helps us troubleshoot and respond faster. Missing details may cause delays as we work to gather the necessary information.
Response Time:
- Support tickets may take 1-2 business days to resolve.
- If you have an urgent issue, please complete the form and call our Student Support Team during business hours at the number below.
Important Reminders:
- Be kind and respectful when describing your problem. Our team is here to help you and will treat you with care and professionalism.
- Harassment, threats, or rude language will not be tolerated and may lead to limits on support services.
We are committed to solving your problems fairly and efficiently. Please know that some issues may take time, but we will keep you updated on progress.
Office Hours:
8am - 5pm Pacific
Main Number:
(888) 374-7808
Email:
Registration@narescue.com
Address:
7055 Speedway Blvd e104, Las Vegas, NV 89115
