We understand that navigating your courses and utilizing the new LMS can come with questions. To help you get the answers you need quickly and easily, we've created this Frequently Asked Questions (FAQ) page. Here, you'll find answers to commonly asked questions about our training programs, course access, technical support, and more.
Whether you're looking for information on how to log in, tips for completing assignments, or guidance on using the Moodle App, our FAQ page is designed to provide you with the support you need. If you can't find the answer to your question here, don't hesitate to reach out to our support team for further assistance.
Explore the FAQs below to resolve your questions and continue your learning journey with confidence.
Happy Learning!
FAQ's
When is the deadline to sign up for the upcoming course?
A new EMT online class starts on the first of every month. You have until the end of the month to enroll in that course. For example- if you want to be in the 01 December course, you must be signed up by 30 November, otherwise, you will have to enroll in the 01 January course.
OK! I signed up. Now what?
You should receive an email notification to create a student account in the NAR Training LMS. Please click on the link and set-up your student account in the NAR Training LMS. Once you have set up your student account, you will need to start your course. Please select initial training for students who are taking the hybrid EMT-Basic or Advanced EMT Courses or Refresher for students completing an online NREMT Refresher.
Students who have registered for an initial course will need to complete the course introduction section followed by the Document verification section before access to the online modules will be allowed. This will include our enrollment agreement, proof of education level, proof of identification, and any other information needed to be properly enrolled.
Who’s eligible for initial training courses (EMT-B & AEMT)?
Students must be High school graduates, 18 years old, and able to read/write in English. They must provide one of the following: HS diploma, GED, college transcript/diploma, and DD Form 214.
Proof of Identification?
You need to show us who you are! Color copies of your drivers’ license, state ID, Military ID, and Passport are all acceptable forms of identification.
So how does this work?
After completing the course and taking the written exam with a passing grade, you will be a nationally registered EMT or AEMT. If you need a state license (other than NV), you’ll have to contact your local health district for details on reciprocity applications.
(ADD IN COURSE PROCESS ONCE FINALIZED) Once you have access you just need to follow the easy self-paced training site and complete your quizzes and tests as you go along.
That is a lot of money! …What am I getting?
Included in the fees you pay are your course code and access to the online platform JBlearning.com. Through the platform you have access to the e-text book which can be downloaded onto a smart phone or iPad. Also, you are eligible to attend your hands-on skills labs through NAR, and a required 12 hour clinical rotation, ride along, with a local fire department, ambulance company, or emergency room.
What do I do if I’m having trouble?
The JBlearning site is made to work with you and remediate any chapters you seem to be having trouble with. Remember you must complete the course with an 80% average to graduate. If you think this may be an issue, you can contact your Online Programs Manager or the NAR Instructional Staff and we will be able to assist you with the problem.
I’m almost finished with the online portion. Now what?
Once you are three quarters of the way through the online portion, and you have an average at 80% or above, you may contact the registration manager to be scheduled for your skills labs and ride along. You must be 100% complete in the online portion before you come to your skills week! If you are not 100% complete, we will not be permitted to move you ahead to the hands-on portion of your training. We hold hands-on skills training once a month for those students who are eligible.
EMT Skills labs & Psychomotor skills testing?
Skills labs and testing are scheduled once a month on a Monday, Tuesday, Wednesday. Your tuition for the class does not cover your travel if you are not in the local Las Vegas area. It is your responsibility to book your own transportation and travel for the skills portion of the class. During your skills days you will earn your BLS card (Basic Life Support). Our instructors will spend these days working with you to learn the necessary hands on skills to succeed as an EMT.
Ride along, what’s that?
Once you are finished with the online portion of your training you are required to do a 12-hour ride along with our local fire department, ambulance company, and/or emergency room. You can schedule this through our registration manager. If you are not local to the Las Vegas area you also have the option of completing your ride along through a fire department, ambulance company, or emergency department near you. You will be responsible for contacting the option of your choice and scheduling your own ride along date and time. You will need to print out the ride along forms we provide and take these with you on your ride along so they can be properly and completely filled out by the supervisor present.
Upon Completion.
So you have completed your online course, come to skills week, gone for your ride along, and submitted all the necessary paperwork to the registration manager, now what? Your last step is to schedule your National Registry EMT written exam at a 3rd part testing facility. To do this you need to schedule your exam through the Pearson Vue website, https://home.pearsonvue.com. They have testing facilities all over the world and you can find a location nearest to you!
AHA/NAEMT HYBRIDS
What are hybrids, and how do they work?
As an option to our students that need recertification we offer hybrid courses for BLS, ACLS, PALS, and PHTLS. Hybrid course means you will complete half of the work from home on your computer and print a certificate of completion when finished, called your part one. You will then bring your certificate to our Training Facility for your scheduled skills, called your part two. Once both parts have been completed you will receive your certification card.
Why do I have to pay twice?
Your part one will be paid to either the AHA for BLS, ACLS, and PALS. Or to JBLearning for PHTLS. This gives you access to the online part one course to complete and print your certificate.
Your part two is paid to NAR Training for the hands-on skills portion and providing your certification card.
Will I get CME’s for hybrids?
Yes you do! The number of hours you will receive depends on which hybrid course you are completing.
CUSTOM COURSES
What custom courses do you offer?
Currently we offer SOTM, FEDMED and EGT/TCCC custom classes. But our custom courses are just that, custom. We can build a course to accommodate most needs.
My unit, team, group would like to schedule a course. What do I do?
To schedule a custom course or a closed course just for your group you can make a quote request by calling (888)374-7808. Our staff will take your information and submit it to our team.
Once you have spoken to the team we will send you out a quote for Training. Once this is accepted, we will confirm your class and assign you a coordinator. Your coordinator will be your point of contact for all things concerning your course.
How do you contact NAR Training?
You can reach NAR Training staff for student or course support by emailing registartion@nartraining.com or calling (888) 374-7808
OTHER QUESTIONS
What are the terms I need to be aware of in order to conduct business with North American Rescue, LLC?
Please review our Supplier Terms if you supply products or services to North American Rescue, LLC.
